Language

By using Pilotcycle.com ("The Website and Application") you agree that,


Pilotcycle will list my menu and prices on www.Pilotcycle.com


Pilotcycle will place my restaurant address, logo, and description on www.Pilotcycle.com and other promotional items and events.


Pilotcycle customers may order food from my restaurant.


If I opt to use my own delivery, I will deliver directly to the customer and collect the money (cash) from the customer. I agree to hold Pilotcycle commission of the cash on its behalf.


If Pilotcycle delivery is used, Pilotcycle delivery will deliver directly to the customer and collect money from the customer on my behalf.


Pilotcycle shall not be liable for any related costs of late-cancellation or non-payment by a customer.


I will keep emails and telephone lines working to receive orders from Pilotcycle. I will also constantly check my emails.


I will aim to deliver food to customers in good hygiene and on time.


I will communicate with customer professionally and promptly if any item ordered is unavailable or would take a longer time to be prepared.


Pilotcycle may place its branding materials at my restaurant premises. However, this must be with my permission, which shall not to be withheld unreasonably.


If an order is made on the website and delivered by us, we charge 10% of the total order.


If an order is made on the website and delivered by you, we charge 10% of the total order.


If an order is made on the website and customer comes to pick up at your restaurant, we charge 10% of the total order.


If you want us to come help you deliver a meal or a package, we only charge you for the delivery fee.


When delivery is done directly by my restaurant, I will invoice the agreed commission to Pilotcycle (based on the placed order value) on a weekly basis. The placed order value includes all fees charged to the customer such as service fees and delivery charges.


When delivery is done by Pilotcycle delivery service, Pilotcycle will invoice the agreed commission (based on the placed order value) on a weekly basis. The placed order value shall only include all service fees except for the delivery charges.


I agree to provide a receipt to customers for every order made via the Pilotcycle platform.


I agree to pay into Pilotcycle bank account sums due from the commission on a weekly basis. Payment shall be made within 24 hours of receiving the invoice.


Both parties can terminate this agreement at any time, in writing, with 2 weeks’ notice. Upon termination, all amounts of money due to Pilotcycle shall be settled within 7 days and vice versa.

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